
Recover Every Dollar
Your Policy May Owe You.
DCS PIA - Dependable Claims Specialists Public Insurance Adjusters
Licensed public adjusters serving Greater Houston, Texas & South Florida - helping homeowners and businesses near you recover what their insurance policies owe.
When your insurance company sends their adjuster, you need your own expert in your corner. We work exclusively for you, not the insurance company.
No Recovery
No Fee
Stress-Free
Claims Process
Licensed
TX & FL
Get a Free Claim Review
No obligation. We will call you back, typically within one business day.
Storm Events We Are Helping Texas Families With
If your home or business was damaged in one of these events, we are here when you are ready. Free claim review - no fee unless we recover.
North Texas Tornado Outbreak
Two tornadoes touched down across Wise and Parker counties on the night of April 25 - an EF-2 in Runaway Bay and an EF-1 in Springtown. Two lives were lost. Dozens of families were displaced. Our hearts are with North Texas.
Read claim guidanceLeakey, Texas Hail Storm
A supercell dropped hail up to softball size (4.5 inches), per National Weather Service reports, across Leakey, Rio Frio, and Garner State Park. Widespread damage to roofs, vehicles, and ranch structures was reported across the Hill Country.
Read claim guidanceWe Get Results
The carrier valued this Hurricane Ian loss below the policy deductible, effectively offering nothing. After the appraisal clause was invoked and DCS served as the policyholder appraiser, the appraisal panel issued an award of $1,427,372.70. Result driven entirely by inspection, scope, and pricing on the record, not by the carrier's prior position.
A 50-year State Farm customer had major portions of their Beryl claim denied. A large tree struck the front of the house with multiple limb penetrations and water flowed into seven rooms. DCS documented the full scope and reversed the partial denial. Final settlement included a new roof, new A/C unit, and full damage payments.
A Galveston homeowner with Texas Windstorm Insurance Association (TWIA) coverage received an initial offer several times smaller than the actual damage warranted. DCS negotiated the settlement up through persistent documentation and construction knowledge.
A late-December 2024 tornado swept through Spring and damaged the home. The initial Homesite scope captured only a fraction of the actual structural and roof-decking damage. DCS lifted shingles, documented fastener pull-through, and built a supplement that grew the settlement by more than 5.65×.
Extensive concealed water damage from a failed HVAC condensation line. The initial Homeowners of America offer did not account for the full scope of subflooring, wall cavity, and cabinet damage. DCS documented the complete causation and damage trail and negotiated a 25× settlement increase.
Allstate denied the plumbing leak claim in full on wear-and-tear grounds. DCS assembled engineering causation evidence, documented the prompt-payment timeline against Texas Insurance Code Chapter 542 deadlines, and negotiated a full reversal to the policy limit.
The initial State Farm offer on a hail-and-roof-leak claim captured only visible surface damage. DCS documented the true scope of roof decking, fastener pull-through, and interior water damage from the resulting leak. Final settlement was 6.5× the initial offer.
A tree fell on the home during Hurricane Beryl, causing major structural and interior water damage. DCS was engaged from the first day of the claim and documented dwelling, ALE (loss of use), and personal property in full across all coverages.
A failed toilet supply line caused extensive water damage across multiple rooms. DCS was engaged from day one and presented a fully documented claim including subfloor, cabinet, and framing damage.
A plumbing supply line leak caused extensive water damage, but the carrier's initial estimates severely undervalued the restoration scope. Through the formal appraisal process, with DCS serving as the party-appointed appraiser, the panel issued a binding award of $103,598.14 reflecting the documented cost of repair, $76,106.16 above the carrier's initial estimate.
The carrier's initial assessment of this loss was $15,644.10. Through the formal appraisal process, with DCS serving as the party-appointed appraiser, the panel issued a binding award of $97,913.50 reflecting the documented cost of repair - a result driven by the evidence on the record.
The initial Texas Fair Plan scope for this Hurricane Beryl claim drastically undervalued the wind and storm damage. Acting as the public adjuster, the true extent of the property loss was meticulously documented and negotiated, resulting in a final settlement increase of over $81,000.
Hurricane Ian devastated Sanibel Island, and the carrier's initial offers fell severely short of the catastrophic destruction. Acting as the public adjuster, the true extent of wind and structural damage was meticulously scoped and negotiated, pushing the final settlement up by over $181,000 to cover the rebuild.
Results vary and are not guaranteed. Each outcome shown reflects the facts, policy, and documentation of that specific claim.
Results vary and are not guaranteed. Every claim depends on its own policy, facts, and carrier evaluation.
Pre-Storm Guides for Texas & Florida Policyholders
Atlantic hurricane season runs June 1 through November 30. State-specific guides from licensed Texas and Florida public adjusters - educational only, not legal advice.
Texas Homeowner Hurricane Prep 2026
TWIA + the 14 designated coastal counties + Harvey, Ike, and Beryl lessons. The one-week pre-storm plan for Texas Gulf Coast families.
Read the guideFlorida Homeowner Hurricane Prep 2026
Citizens + the Valued Policy Law + lessons from Andrew, Irma, and Ian. The Florida-specific pre-storm playbook.
Read the guideTexas Commercial Hurricane Prep 2026
TWIA commercial wind + Business Interruption + Chapter 542A pre-suit notice. The Texas-specific commercial playbook.
Read the guide8 Endorsements That Quietly Limit Your Claim
ACV roof, cosmetic exclusion, percentage hurricane deductible, anti-concurrent causation - the endorsements that quietly reduce claim payouts.
Read the guideYou Paid for This Coverage.
Now Let Us Help You Collect It.
Your insurance company has a team of adjusters, engineers, and attorneys all working to protect their bottom line. You deserve someone equally experienced working just as hard for yours.
Our founder spent years working inside the insurance industry, handling claims as a field adjuster and team lead before becoming a licensed public adjuster in 2017. Combined with a background in construction and remodeling going back decades, we understand property damage from the ground up, literally.
We take the stress off your shoulders, guide you through every policy obligation, and build the strongest possible case so you receive the full settlement your policy provides. Whether you are in Houston, Fort Lauderdale, or anywhere in our service area, we are the public adjusters near you who will advocate on your claim.
Learn More About DCS PIASince 2010
Insurance Industry Experience
Since 2017
Licensed Public Adjuster
Millions
Recovered for Clients
24/7
Emergency Line (After-Hours Routing)
Residential Claim Types
From hurricanes to house fires, we handle all types of residential property damage claims across Texas and Florida.

Fire & Smoke Damage
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Plumbing Leak
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Water Damage
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Mold Damage
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Accidental Damage
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Theft Claims
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Vandalism Claims
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Denied Claims
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Hail Damage
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Storm & Wind Damage
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Hurricane Damage
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Tornado Damage
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Roof Leak
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Flood Damage
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Freeze Damage
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Lightning Damage
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Commercial Claim Types
Commercial property claims are complex. We handle everything from small business losses to large industrial properties, making sure nothing is left on the table.
What to Do Immediately After a Loss
The steps you take in the first 24 to 72 hours after a property loss can have a major impact on your claim. Your policy is a contract, and it requires you to fulfill certain duties. We are here to help you do everything right.
Ensure Safety First
Before anything else, make sure everyone is safe. If the structure is unsafe, do not enter. Contact emergency services if needed, then call us.
Report Your Loss Promptly
Notify your insurance company of the loss as soon as possible. Your policy requires prompt reporting. Delays can complicate your claim.
Document Everything
Take as many photos and videos as possible. There is no such thing as too many. Photograph every room, every angle, every damaged item before anything is moved or cleaned up.
Preserve All Damaged Items
Do not throw away damaged belongings, even items that appear destroyed. Your insurer has the right to inspect them. Discarding items prematurely can hurt your claim.
Track Every Expense
Keep receipts for every dollar you spend related to the loss, including temporary repairs, hotel stays, meals, and storage. These costs may be reimbursable under your policy.
Prevent Further Damage
Make reasonable temporary repairs to prevent additional damage, such as tarping a damaged roof or boarding broken windows. Keep all receipts. Your policy requires you to mitigate further loss.
Know Your Policy Duties
Your policy is a contract with obligations on both sides. You must cooperate with the investigation, provide a signed proof of loss, and submit to an examination under oath if requested. We help you navigate every requirement.
Call DCS Before Signing Anything
Do not sign any releases or accept any settlements before speaking with a licensed public adjuster. Aside from representing yourself, Texas and Florida licensing law (Tex. Ins. Code Ch. 4102; Fla. Stat. §626.854) reserves claim representation for licensed public adjusters and attorneys. A contractor can rebuild your property, but is not licensed to negotiate your claim or handle coverage disputes on your behalf.
Not sure what to do next? Call us right now. We will walk you through every step at no charge.
Why Choose Dependable Claims Specialists?
We bring carrier-side experience, construction expertise, and genuine care to every single claim we handle.
Exclusively on Your Side
We never work for insurance companies. Our only job is to represent you, the policyholder, and advocate for the settlement your policy provides.
Insider Industry Knowledge
Our founder worked as a field adjuster and team lead for insurance carriers from 2010 to 2017. We know exactly how claims are evaluated and where value is missed.
Real Construction Expertise
With a background in construction and remodeling going back decades, we understand the true cost of repairs and can identify damage that others overlook.
Licensed to Handle Your Claim
Other than representing yourself, only licensed public adjusters and attorneys may represent you in the claims process under Texas and Florida licensing law (Tex. Ins. Code Ch. 4102; Fla. Stat. §626.854). Contractors are vital partners for rebuilding, but when coverage disputes, underpayments, or policy application issues arise, you need a licensed professional advocating for your settlement.
We Handle Everything
From the initial inspection to the final settlement, we manage every detail of your claim so you can focus on your family and your recovery.
No Recovery, No Fee
You pay us nothing upfront. Our fee is a percentage of what we recover for you. If we do not help you collect more, you owe us nothing.
Our Simple 4-Step Process
We take the complexity and stress out of the claims process so you can focus on what matters most.
Free Consultation
Contact us for a free, no-obligation review of your policy and property damage. We will tell you honestly whether we can help.
Thorough Inspection
We conduct a comprehensive inspection of your property using advanced tools to document all damage, including what is hidden.
Claim Preparation
We prepare a complete, detailed claim package and submit it to your insurance company on your behalf.
Settlement
We negotiate directly with your insurer and pursue the full settlement your policy provides for the documented loss.
What Our Policyholders Say
Steve Saxenian
5 months ago
“Josh did the best job possible on my Beryl claim. Very professional and very very meticulous. He negotiated a settlement several times the amount the insurance company initially came up with due to his perseverance and knowledge of construction. Really the best decision I've made in years.”
John Brau
5 months ago
“Dependable Claims Specialist (DCS) saved us! We have had State Farm Ins. for more than Fifty (50) years, and State Farm was denying major parts of our claim. We were totally frustrated until Josh Osteen at Dependable Claims Specialist came to our rescue. Josh has some of the most sophisticated equipment I have ever seen; he used this to document the damage and calculate the proper amount for the claim. With his help, we were able to get a new roof, new A/C unit and fair payments for the serious damage done by Hurricane BERYL.”
Maria Deras
6 months ago
“When Hurricane Beryl hit and a tree fell on our house in Spring, we were completely overwhelmed. Josh stepped in and took all the stress off of us. He explained everything clearly and made sure our home, ALE, and personal property were covered, over $240,000 in total. It was such a relief knowing we were taken care of. I would recommend him to any family dealing with insurance.”
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Areas We Serve in Texas and Florida
Licensed statewide in Texas and Florida. DCS accepts claims across both states following a review of the file. The counties below are where we work most often, from the Greater Houston area to South Florida.
Harris CountyPrimary
Montgomery CountyPrimary
Galveston CountyPrimary
Brazoria CountyPrimary
Chambers CountyPrimary
Fort Bend County
Liberty County
Waller County
Palm Beach CountyPrimary
Broward CountyPrimary
Miami-Dade CountyPrimary
Lee County
Collier County
Do not see your city? Contact us to confirm service availability in your area.
Frequently Asked Questions
Is Your Policy Actually Protecting You?
Most homeowners do not read their insurance policy until they have a loss. By then, it is too late to fix the problems. There are endorsements, exclusions, and limitations buried in your policy right now that could cost you tens of thousands of dollars when you need your coverage most.
Actual Cash Value vs. Replacement Cost
If your policy pays ACV instead of replacement cost, you could receive the depreciated value of a 15-year-old roof, not what it costs to replace it. The difference can be $20,000 or more.
Separate Wind and Hail Deductibles
In Texas, many policies have a wind and hail deductible of 1 to 5 percent of your dwelling coverage. On a $300,000 home, that is up to $15,000 out of pocket before your coverage kicks in.
Flood Is Not Covered
Standard homeowners policies do not cover flood damage. If you are in or near a flood zone and do not have a separate flood policy, you have no coverage for rising water.
Roof Age Limitations
Some policies limit or exclude coverage for roofs over a certain age, or pay only actual cash value on older roofs regardless of the rest of your policy.
Your Insurance Policy Is a Parachute
When the plane is going down, you jump. You pull the cord. And you expect it to open. Whether it opens depends entirely on how it was packed. As long as your policy says it was packed right, we work to hold your carrier to what the policy actually promises.
Not filing a claim when you have a real, covered loss is not a strategy. It is a choice to absorb a loss you paid to be protected from.
Helpful Resources
Blog
What to Do After a Hurricane
Step-by-step guide for homeowners after storm damage.
Blog
Public Adjuster vs Insurance Adjuster
Know the difference and why it matters for your claim.
Blog
Claim Denied? Your Options
What to do when your insurance company denies your claim.
FAQ
Frequently Asked Questions
Answers to the most common questions about public adjusters.
Ready to Get What Your Policy Owes You?
Schedule a free, no-obligation consultation with a licensed public adjuster near you today. No recovery, no fee. No upfront cost to you.








