Contact Us

Get in touch with Houston's experienced public adjusters. We're here to help you recover the full settlement you are owed and navigate the claims process with confidence.

Toll Free:833-4UR-LOSS Texas Office:936-522-6627 Florida Office:954-849-3405

Email Us Schedule Consultation

Phone

Toll Free: 833-4UR-LOSS

Texas Office: 936-522-6627

Florida Office: 954-849-3405

Emergency line answered 24/7 through after-hours routing

Email

intake@dcspia.com

Send us your claim details

Service Areas

Texas - statewide

Florida - statewide

Licensed statewide in Texas and Florida; claims accepted after a review of the file

Hours

Emergency Line: 24/7 (After-Hours Routing)

Office: Mon-Fri 9AM-6PM

Call any time; after-hours calls route through our emergency prompts

Get Your Free Claim Review

Fill out the form below and we'll contact you, typically within one business day, to discuss your claim and provide a free consultation.

Full Name *

Phone Number *

Email Address *

Damaged Property Address *

Street Address

City

State

ZIP

About Your Claim *

Claim Situation*

Where does your claim stand today?

Cause of Loss*

Date of Loss*

The day the damage occurred

Insurance Carrier*

Policy Number(Optional)

Found on your declarations page - helpful, not required

Has a claim already been filed with the carrier?*

Is there a co-insured (spouse, business partner, etc.) on the policy?*

How did you hear about us? *

Tell Us About Your Claim

I agree to receive SMS text messages from Dependable Claims Specialists (DCS PIA) regarding my inquiry, claim updates, and appointment reminders at the number provided. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. See our Privacy Policy and SMS Terms. (Optional. Not a condition of service.)

View our Privacy Policy and Terms of Service.

Our Locations

Texas Corporate Office

326 Linda Lane

Webster, TX 77598

Texas Office: 936-522-6627

Mon-Fri: 9AM-6PM

Florida Mailing Address

9314 Forest Hill Blvd., Suite #606

Wellington, FL 33411

Florida Office: 954-849-3405

Mon-Fri: 9AM-6PM

Emergency Claims

For urgent property damage requiring immediate attention, our emergency line is answered 24/7 through after-hours routing. Call and follow the prompts, and a licensed adjuster will respond.

Emergency: 833-4UR-LOSS

Areas We Serve

Licensed statewide in Texas and Florida. DCS accepts claims across both states following a review of the file. The communities below are near our Webster, Texas headquarters, where we work most often.

Houston

Sugar Land

Katy

The Woodlands

Pearland

Spring

Cypress

Tomball

Humble

Kingwood

Pasadena

Baytown

Galveston

League City

Friendswood

Clear Lake

Webster

Seabrook

Conroe

Montgomery

Magnolia

Willis

What to Expect When You Contact Us

We do not run a call-center model. Every initial consultation is handled by a licensed adjuster, not a sales screener. Here is what happens after you reach out:

Initial response

Phone calls to 833-4UR-LOSS are answered during normal business hours (Mon-Fri, 9 AM-6 PM CT/ET). Web-form and email inquiries are routed to a licensed adjuster and answered as promptly as practical, typically within one business day. Your information is not sold.

Free claim review

A licensed public adjuster speaks with you about the loss, the policy, and the carrier's position to date. Dependable Claims Specialists LLC holds Texas Firm License #3134924 and Florida Firm License #W820363; individual adjusters are licensed in the states where they handle claims (Joshua Osteen: TX #2237777 / FL #W045717). There is no charge for the review and no obligation to engage.

Engagement decision

If you choose to engage us, we send a written Public Adjuster Service Agreement for electronic signature. The agreement complies with Texas Insurance Code Chapter 4102 and Florida Statute §626.854. Florida grants a written right of cancellation under §626.854(7) - 10 days after the contract is signed, or longer for contracts tied to a declared state of emergency. Nothing is signed during the initial consultation.

Active representation

Once engaged, we file a written notice of representation with the carrier, request the existing claim file, and schedule a property inspection. Status updates are provided through your preferred channel - phone, email, or SMS - on a regular basis.

Contact & Consultation FAQ

Is the initial consultation really free?

Yes. There is no charge for the initial review and no obligation to engage us afterward. Our fee for full representation is contingent on additional recovery, set within Texas and Florida statutory caps, and disclosed in writing in the Public Adjuster Service Agreement before any work begins.

What information should I have ready when I call?

Helpful (but not required): your insurance carrier name, the date of loss, your claim number if one has been issued, the type of damage, and a copy of your declarations page. If you do not have any of those at hand, call anyway - we can request most of it from the carrier on your behalf once representation is in place.

Do you take after-hours emergency calls?

For urgent matters such as active leaks, structural compromise, or fire after-hours, call 833-4UR-LOSS and follow the prompts. For non-urgent inquiries, a next-business-day reply is more efficient and gets you a better-prepared response from a licensed adjuster.

How fast do you respond to web-form submissions?

Web-form submissions are routed to a licensed adjuster and answered as promptly as practical, typically within one business day.

What service areas do you cover for in-person inspections?

Texas: the entire state, with field operations centered in the Greater Houston / Gulf Coast region (Harris, Galveston, Brazoria, Fort Bend, Montgomery, Liberty, Chambers counties) and rapid mobilization to Dallas-Fort Worth, Austin, and San Antonio for catastrophe events. Florida: the entire state, with field operations centered in South Florida (Palm Beach, Broward, Miami-Dade) and statewide mobilization for hurricane events.

Can you help if I have already filed a claim and feel underpaid?

Yes - re-opens are a substantial portion of our practice. Most underpaid claims involve missed scope (matching, code-upgrade exposure, ALE, contents), an unfavorable cause-of-loss determination, or a unilateral closure. We re-document, request the carrier's file, and either negotiate the supplement or invoke appraisal under the policy.

Will contacting you start a clock or commit me to anything?

No. Reaching out does not create representation, file anything with your carrier, or change your policy rights. Representation begins only when you sign a written contract. The conversation itself is confidential and free of obligation.

Don't Wait - Contact Us Today

The sooner you contact us, the sooner we can start working to pursue the full settlement you may be entitled to. Free consultation and No Recovery, No Fee.

Call Now: 833-4UR-LOSS

Email: intake@dcspia.com