Your Customers Deserve the Full Roof They Were Promised. We Make Sure They Get It.
We partner with roofing contractors to ensure every insurance claim reflects the true scope of damage and the full cost of proper repairs.
How DCS Helps Roofing Contractors and Their Customers
Roofing insurance claims are among the most frequently underpaid property claims. Insurance company adjusters often miss damage, apply incorrect unit costs, omit code-required upgrades, and fail to include overhead and profit for the general contractor. The result is a settlement that does not cover the full cost of a proper repair.
When a roofing contractor partners with DCS, their customers have a licensed public adjuster in their corner from the start. We document all damage, prepare a detailed Xactimate estimate, and negotiate the settlement to reflect the true cost of repairs. The contractor gets a fully funded job. The customer gets the roof they paid for.
We also offer free claims documentation training for roofing contractor teams. We teach your inspectors and project managers how to document damage properly, what information the insurance company needs, and how to identify and document supplement items before they become disputes.
Common items missed in roofing insurance estimates that we recover for our policyholders:
- - Code-required upgrades (Ordinance or Law) such as ice and water shield, drip edge, and ventilation
- - Overhead and profit for general contractor coordination
- - Proper tear-off and disposal costs for multiple layers
- - Matching requirements for undamaged adjacent sections
- - Interior damage from water intrusion through the damaged roof
- - Gutters, downspouts, skylights, and other roof-related components
What We Provide to Roofing Industry Partners
Full Public Adjuster Representation
We represent the homeowner or business owner as their licensed public adjuster, handling all aspects of the insurance claim from documentation through settlement.
Supplement Preparation and Submission
We prepare and submit supplement claims for damage discovered during the roofing job that was not included in the original settlement.
Xactimate Estimate Review
We review the insurance company Xactimate estimate line by line and identify every missing item, incorrect cost, and omitted code upgrade.
Denial and Dispute Resolution
When a roofing claim is denied or disputed, we prepare the documentation and argument needed to challenge the denial and pursue a fair settlement.
Claims Documentation Training
Free training for your team on proper claims documentation, what to photograph, how to write damage reports, and how to identify supplement items.
Referral Partnership Program
We welcome referrals from roofing contractors. When your customer has a claim that needs professional representation, we are here to help.
Free Claims Documentation Training for Your Team
We offer complimentary on-site or virtual training for your staff on how to properly document insurance claims, what to do when insurance is involved, and how to protect your customers and your business. This is not a sales pitch. It is practical education that makes your team more valuable to every client you serve.
What We Expect From Network Roofing Partners
DCS Public Adjusters refers roofing contractors to policyholders whose claims involve roof damage. Because our reputation rides on every referral, contractors in our network meet a clear set of expectations. If you are a roofing contractor in the Houston, Texas, or South Florida market and want to partner with us, here is what we look for.
Proper Licensing and Insurance
Required state and local licenses, manufacturer certifications when claimed, general liability coverage, and workers compensation as applicable. We verify these before adding a contractor to the referral network.
Hail and Wind Damage Documentation
Test square photographs, brittleness test results, slope-by-slope hail counts, manufacturer specifications, and matching documentation across the entire roof system. Our training program covers documentation that supports full slope or full roof replacement when warranted.
Communication With the Adjuster
Network partners coordinate with us during the claim. Respond to documentation requests, provide supplementary photographs when asked, and meet on-site for re-inspections when necessary.
Scope and Estimate Discipline
Repair or replacement scopes that match the documentation, line items priced to current market values, and estimates that hold up under carrier review. We do not refer contractors who pad scope, double-dip on Cat events, or chase storm-only work.
Workmanship and Warranty
Network partners stand behind their installation with written labor warranties and pass-through manufacturer warranties on materials. Callbacks for warranty issues are handled with the homeowner outside the claim file.
Customer Experience
Policyholders should feel respected at every step. Property protection during tear-off, clean job sites, on-time arrival, and clear communication are baseline expectations. Negative customer feedback is grounds for removal from the referral network.
If your roofing company meets these expectations and you want to grow your insurance-related work in the Houston market, we would welcome the conversation. Email claims@dcspia.com or call 833-4UR-LOSS to introduce yourself.
