Your Mitigation Work Deserves Full Payment. We Make Sure It Gets It.
We partner with water mitigation contractors to document mitigation work to IICRC standards and resolve insurance disputes over drying scope and equipment.
Why Water Mitigation Contractors Partner With DCS
Water mitigation claims are among the most frequently disputed in the insurance industry. Insurance companies routinely challenge the number of drying days, the equipment placed, the demolition scope, and the category of water damage. Mitigation contractors who lack professional support for their customers often spend more time fighting insurance companies than doing the work.
When DCS is involved, we document the mitigation scope to IICRC S500 standards from the start. We review the insurance estimate, prepare detailed arguments for the full scope of work, and resolve disputes quickly. Our background in insurance claims and construction means we understand both the technical side of mitigation and the insurance side of the claim.
IICRC Water Damage Categories:
- Category 1 (Clean Water): Water from a sanitary source such as a supply line or faucet. Lowest contamination risk.
- Category 2 (Gray Water): Water with significant contamination that may cause illness. Includes dishwasher overflow, washing machine discharge, and toilet bowl overflow without feces.
- Category 3 (Black Water): Grossly contaminated water that may contain pathogenic agents. Includes sewage, flooding from rivers or streams, and water that has been standing long enough to support microbial growth.
How We Support Water Mitigation Contractors
IICRC-Standard Documentation
We document the mitigation scope to IICRC S500 standards including moisture readings, equipment logs, and photographic evidence.
Drying Scope Disputes
When the insurance company disputes drying days or equipment, we prepare the documentation and argument to resolve the dispute.
Category Documentation
We document the category of water damage and argue for the appropriate mitigation scope and cost.
Demolition Scope Support
We document the necessity of demolition work and argue for the full scope of affected materials.
Reconstruction Claims
We prepare claims for reconstruction work following mitigation, ensuring the full scope of repairs is covered.
Team Training
Free training for mitigation teams on IICRC documentation standards and claims documentation best practices.
Free Claims Documentation Training for Your Team
We offer complimentary on-site or virtual training for your staff on how to properly document insurance claims, what to do when insurance is involved, and how to protect your customers and your business. This is not a sales pitch. It is practical education that makes your team more valuable to every client you serve.
