Joshua Osteen and Hillary Baker, licensed public adjusters at DCS, on a commercial fire damage inspection site
Licensed Public Adjusters , Texas and Florida

We Know How Insurance Companies Think.
We Use That Knowledge for You.

Our founder spent years working as a field adjuster and team lead for insurance carriers before becoming a licensed public adjuster in 2017. We built this company to give policyholders the same expertise that insurance companies rely on internally.

Since 2010
Handling Insurance Claims
Since 2017
Licensed Public Adjuster
Thousands
of Claims Handled
Millions
Recovered for Policyholders

Our Story

Dependable Claims Specialists was built on a simple truth: most policyholders face their insurance company alone, without anyone in their corner who truly understands how the claims process works from the inside.

Our founder, Joshua Osteen, grew up working in construction and remodeling, starting at age 14. That background gave him something most adjusters never have: a genuine understanding of how buildings are put together and what it actually costs to fix them right.

In 2010, Joshua joined the insurance industry as a field adjuster for carriers, eventually rising to team lead. He spent those years learning exactly how insurance companies evaluate claims, where they look for reasons to reduce settlements, and what documentation it takes to build a claim that holds up. In 2017, he became a licensed public adjuster and founded DCS to put all of that knowledge to work for policyholders instead.

Since then, our team has handled thousands of claims across Texas and Florida, recovering millions of dollars for homeowners and business owners who were initially offered far less than their policies provided.

We are not here to fight with your insurance company. We are here to make sure your claim is documented completely, presented professionally, and settled for every dollar your policy provides. We take the stress off your plate so you can focus on what matters most: your family, your home, and your recovery.

Our Commitment to You

  • We work exclusively for policyholders. We never represent insurance companies.
  • No recovery, no fee. You pay us nothing unless we help you recover money.
  • We handle every aspect of your claim from inspection to final settlement.
  • We help you understand and fulfill every obligation under your policy.
  • We are fully licensed and bonded in Texas and Florida.
  • We respond quickly and keep you informed throughout the entire process.

Why We Started DCS PIA

After years of watching policyholders accept settlements that did not come close to covering their actual losses, Joshua knew there was a better way. DCS exists to give every property owner access to the same level of expertise and advocacy that insurance companies rely on internally. You paid for your policy. You deserve to receive what it provides.

Meet Our Team

Our licensed public adjusters work exclusively for policyholders. We bring real-world insurance industry experience to every claim we handle.

Joshua Osteen

Licensed Public Adjuster and Founder

Joshua began his career in construction and remodeling at age 14, giving him a deep, hands-on understanding of how buildings are built and what it truly costs to repair them. In 2010, he entered the insurance industry as a field adjuster for insurance carriers, working his way up to team lead by 2017. That year, he made the decision to cross the aisle and become a licensed public adjuster, dedicating his expertise exclusively to helping policyholders rather than insurance companies. He founded Dependable Claims Specialists to give every property owner access to the same level of knowledge and advocacy that insurance companies rely on internally.

Licenses

Texas Individual License #2237777

Florida Individual License #W045717

Specialties

Hurricane and Storm DamageCommercial Property ClaimsFire and Water DamageDenied Claims AppealsFlood and NFIP Claims

Hillary Baker

Licensed Public Adjuster

Hillary is a licensed public adjuster who brings dedication, attention to detail, and a genuine commitment to every client she serves. She works alongside our team to ensure that every claim is thoroughly documented and every policyholder receives the advocacy they deserve.

Licenses

Texas Individual License #3448858

Specialties

Residential Property ClaimsWater and Mold DamageStorm and Hail DamageClient Communication and Support

Licenses and Credentials

Texas Licensed

Firm License #3134924

Joshua Osteen #2237777

Hillary Baker #3448858

Florida Licensed

Firm License #W820363

Joshua Osteen #W045717

Construction Background

Hands-on construction and remodeling experience since 1987 informs every estimate and inspection we perform.

Ready to Have Someone in Your Corner?

Schedule a free, no-obligation consultation with a licensed public adjuster today. No recovery, no fee. No upfront cost to you.